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Froggy Jumps
Froggy Jumps

Quiz sobre 'SERVICIO AL CLIENTE'

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Quiz sobre 'SERVICIO AL CLIENTE'

Froggy Jumps

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About this activity

Pon a prueba tus conocimientos sobre 'EL SERVICIO AL CLIENTE' con este divertido quiz.

Created by

Nataly Navas
Nataly Navas
Colombia
This game is a version of
Quiz sobre 'LA SERPIENTE'

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Quiz sobre 'SERVICIO AL CLIENTE'
 

Froggy Jumps

Quiz sobre 'SERVICIO AL CLIENTE'Online version

Pon a prueba tus conocimientos sobre 'EL SERVICIO AL CLIENTE' con este divertido quiz.

by Nataly Navas
1
QR

En una organización, la etiqueta empresarial no solo regula el comportamiento de los trabajadores, sino que también influye en:

2

Si un empleado saluda de manera cordial, mantiene contacto visual y se presenta adecuadamente ante un cliente, ¿qué principio del protocolo empresarial está aplicando principalmente?

3
QR

Cuando una empresa exige una presentación personal adecuada a sus empleados, el objetivo principal es:

4

Durante una reunión empresarial, un trabajador interrumpe constantemente a sus compañeros. Desde el punto de vista del protocolo empresarial, esta conducta afecta principalmente:

5

Cuando un cliente presenta una queja y el trabajador responde con empatía, escucha activa y busca una solución, está aplicando principalmente:

7

La puntualidad en reuniones o compromisos empresariales es considerada un principio del protocolo porque:

8

Cuando un trabajador maneja un conflicto laboral mediante el diálogo y el respeto, está contribuyendo principalmente a:

9

En la comunicación empresarial, el uso de un lenguaje claro, respetuoso y profesional permite principalmente:

10

El protocolo empresarial es considerado una herramienta estratégica porque:

 
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