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Quiz: Comunicación Efectiva

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Quiz: Comunicación Efectiva

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Evalúa tu comprensión sobre la comunicación efectiva.

Created by

Heder Javier Nieto Elizalde
Heder Javier Nieto Elizalde
Mexico
This game is a version of Quiz: Comunicación Efectiva

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Quiz: Comunicación Efectiva
 

Quiz: Comunicación EfectivaOnline version

Evalúa tu comprensión sobre la comunicación efectiva.

by Heder Javier Nieto Elizalde
1

La comunicación efectiva se limita a dar órdenes sin explicaciones.

2

La comunicación efectiva es la capacidad de transmitir y recibir mensajes claros.

3

Hablar con rapidez siempre garantiza que el mensaje se entienda.

4

Escuchar atentamente y hablar con claridad ayuda a que se entienda el mensaje.

5

La comunicacion efectiva facilita interacciones positivas y humanas para una experiencia de viaje agradable.

6

La comunicación efectiva solo sirve para transmitir información escrita.

7

La comunicación efectiva reduce confusiones y malentendidos.

8

Atender y resolver problemas rápidamente mejora la satisfacción del cliente.

9

La comunicación efectiva brinda información clara y precisa sobre vuelos, políticas y servicios.

10

Al hablar con los pasajeros debes utilizar un lenguaje sencillo evitando utilizar tecnicismos o abreviaciones.

 
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