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Complete the NegotiationOnline version

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by Maria Martina Diaz Hoyos
1

Client : We would like tug assistance included in the rate .

Agent : Just to , tug services are handled by the port authority .

Client : So they are not included ?

Agent : That ? s correct . Tug services would involve additional .

Client : I see . . . Could the rate be adjusted then ?

Agent : If I correctly , your concern is the total operational cost .

Client : Exactly .

Agent : these conditions , we can review the agency fee and send a revised quote .

Client : That sounds reasonable .

Agent : We believe this is a solution for both parties .

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