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Froggy Jumps
Froggy Jumps

Evaluación Freshchat y Fleetway ATH Móvil

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Evaluación Freshchat y Fleetway ATH Móvil

Froggy Jumps

Played 15
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About this activity

Cuestionario de atención al cliente

Created by

Tatiana
Tatiana
Puerto Rico

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Evaluación Freshchat y Fleetway ATH Móvil
 

Froggy Jumps

Evaluación Freshchat y Fleetway ATH MóvilOnline version

Cuestionario de atención al cliente

by Tatiana
1

¿Cuál es la ruta correcta para visualizar los chats pendientes por responder en Freshchat?

2

¿Cuál de las siguientes solicitudes NO se debe atender por chat?

3

¿Cómo se cierra correctamente un chat en Freshchat?

4

¿Dónde se visualizan los chats pendientes por responder asignados al agente en Freshchat?

5

¿Cómo se cierra correctamente un chat en Freshchat?

6

¿Qué es Fleetway by Evertec?

7

¿Dónde se consulta la información de una tarjeta Fleetway?

8

Si una tarjeta está activa pero es rechazada, ¿qué se debe validar primero?

9

¿Qué se debe hacer si la estación no participa en el programa Fleetway?

10

¿Cuál de los siguientes casos debe referirse al administrador de la flota?

 
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