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Clave del Servicio al Cliente

Crossword Puzzle

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About this activity

Conceptos clave de atención al cliente

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Chile

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Clave del Servicio al Cliente
 

Crossword Puzzle

Clave del Servicio al ClienteOnline version

Conceptos clave de atención al cliente

by Pame Araneda
1

Capacidad de comprender sentimientos ajenos.

2

Conjunto de acciones para satisfacer necesidades del usuario.

3

Persona que adquiere bienes o servicios.

4

Proceso de transmitir información entre personas.

5

Acciones para orientar y ayudar al usuario.

6

Capacidad de entregar resultados oportunos y adecuados.

7

Nivel de agrado cuando se cumplen las expectativas.

8

Habilidad de prestar atención y comprender lo dicho.

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