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Vocabulario de Atención al Cliente

Crossword Puzzle

Played 2

About this activity

Palabras clave para servicio al cliente

Created by

Chile

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Vocabulario de Atención al Cliente
 

Crossword Puzzle

Vocabulario de Atención al ClienteOnline version

Palabras clave para servicio al cliente

by Pame Araneda
1

Capacidad de comprender los sentimientos y necesidades del usuario.

2

Actividades que buscan satisfacer las necesidades del cliente antes, durante y después de la compra.

3

Persona que adquiere un producto o servicio de una empresa.

4

Proceso de transmitir información entre personas.

5

Conjunto de acciones que realiza una empresa para atender, orientar y ayudar a sus clientes.

6

Informacion que se transmite mediante palabras habladas.

7

Capacidad de una empresa para entregar un servicio oportuno y adecuado.

8

Nivel de agrado que experimenta un cliente cuando sus expectativas son cumplidas.

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