Delay & Deliver: Airline Crisis Manager

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Crisis-response airline sim

Created by

Lumbidzani Ncube

Poland

Download the paper version to play

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Froggy Jumps Delay & Deliver: Airline Crisis ManagerOnline version Crisis-response airline sim by Lumbidzani Ncube 1 What is the main objective in Delay & Deliver: Airline Crisis Manager? a Balance passenger satisfaction, operations, and costs during delays b Eliminate all delays within 5 minutes c Maximize profits at all costs 2 Which level introduces a gate change causing passenger confusion? a Level 2 – Gate Confusion b Level 5 – Missed Connections c Level 7 – Crew Timing Issue 3 Which learning objective is associated with Level 3, Angry Travelers? a Customer service and emotional intelligence b Technical aircraft maintenance c Scheduling crew for budgets 4 What is a core gameplay mechanic in the game? a Decision trees and time-limited responses b Turn-based exploration c Puzzle solving only 5 Level 6 focuses on which challenge? a In-flight meal optimization b Aircraft maintenance scheduling c Crisis communication and reputation management via social media 6 What avatar role is The Hospitality Expert designed to optimize? a Maya Chen b Sofia Martinez c Alex Rivera 7 What does Level 8 (Overnight Delay) prioritize for passengers? a Extra luggage handling b Crew training modules c Hotel accommodation and transportation 8 Which factor is NOT part of the scoring system? a Operational Efficiency b Weather forecasts c Passenger Satisfaction 9 What is the setting of Level 10 Full Crisis Recovery? a A single delayed flight b A routine check-in process c A full operational crisis affecting multiple flights 10 Which characteristic best describes the game’s target audience? a University and hospitality students b Elementary school students c Professional pilots only

Froggy Jumps

Delay & Deliver: Airline Crisis ManagerOnline version

Crisis-response airline sim

by Lumbidzani Ncube

What is the main objective in Delay & Deliver: Airline Crisis Manager?

Balance passenger satisfaction, operations, and costs during delays

Eliminate all delays within 5 minutes

Maximize profits at all costs

Which level introduces a gate change causing passenger confusion?

Level 2 – Gate Confusion

Level 5 – Missed Connections

Level 7 – Crew Timing Issue

Which learning objective is associated with Level 3, Angry Travelers?

Customer service and emotional intelligence

Technical aircraft maintenance

Scheduling crew for budgets

What is a core gameplay mechanic in the game?

Decision trees and time-limited responses

Turn-based exploration

Puzzle solving only

Level 6 focuses on which challenge?

In-flight meal optimization

Aircraft maintenance scheduling

Crisis communication and reputation management via social media

What avatar role is The Hospitality Expert designed to optimize?

Maya Chen

Sofia Martinez

Alex Rivera

What does Level 8 (Overnight Delay) prioritize for passengers?

Extra luggage handling

Crew training modules

Hotel accommodation and transportation

Which factor is NOT part of the scoring system?

Operational Efficiency

Weather forecasts

Passenger Satisfaction

What is the setting of Level 10 Full Crisis Recovery?

A single delayed flight

A routine check-in process

A full operational crisis affecting multiple flights

Which characteristic best describes the game’s target audience?

University and hospitality students

Elementary school students

Professional pilots only

You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.

Delay & Deliver: Airline Crisis Manager

Froggy Jumps

About this activity

Created by

Download the paper version to play

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Delay & Deliver: Airline Crisis ManagerOnline version

by Lumbidzani Ncube

What is the main objective in Delay & Deliver: Airline Crisis Manager?

Which level introduces a gate change causing passenger confusion?

Which learning objective is associated with Level 3, Angry Travelers?

What is a core gameplay mechanic in the game?

Level 6 focuses on which challenge?

What avatar role is The Hospitality Expert designed to optimize?

What does Level 8 (Overnight Delay) prioritize for passengers?

Which factor is NOT part of the scoring system?

What is the setting of Level 10 Full Crisis Recovery?

Which characteristic best describes the game’s target audience?

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