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Froggy Jumps
Froggy Jumps

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Froggy Jumps

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About this activity

Choose the best answer for each statement

Created by

Angelo Cisneros
Angelo Cisneros
United States

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Froggy Jumps

Select the correct answerOnline version

Choose the best answer for each statement

by Angelo Cisneros
1

A customer says their internet is slow. The agent immediately tells them to buy a new router without asking any questions.

2

The agent says: "Let's start with the basics. Can you tell me when the issue first started and what device you're using?"

3

After resolving the issue, the agent confirms: "Can you check now and let me know if everything is working as expected?"

4

A customer calls to cancel. The agent immediately offers a 50% discount without asking any questions first.

5

A customer says "I need to think about it." The agent immediately drops the price to close the sale.

6

The agent talks for 5 minutes about the product without asking the customer a single question.

7

A customer says "It's too expensive." The agent responds: "I understand. Let me show you the value you'd be getting for that investment."

 
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