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Froggy Jumps
Froggy Jumps

Ruta de atención de quejas: ordena los pasos

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Ruta de atención de quejas: ordena los pasos

Froggy Jumps

Played 10
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About this activity

Ordena los pasos correctamente

Created by

Viviana Andrea Loaiza Rendon
Viviana Andrea Loaiza Rendon
Colombia

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Ruta de atención de quejas: ordena los pasos
 

Froggy Jumps

Ruta de atención de quejas: ordena los pasosOnline version

Ordena los pasos correctamente

by Viviana Andrea Loaiza Rendon
1

¿Cuál es el primer paso en la ruta de atención de quejas?

2

¿Qué paso sigue después del análisis del caso?

3

¿Qué paso implica un espacio de diálogo?

4

Después del espacio de diálogo, ¿qué sigue?

5

¿Qué implica la etapa de Seguimiento?

6

¿Qué paso cierra el ciclo de quejas?

7

¿Qué es "Espacio de diálogo" en este proceso?

8

¿Qué implica la "Citación a las partes"?

9

¿Qué se hace en la fase de Acuerdos?

 
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