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Froggy Jumps
Froggy Jumps

Gestión Integral de Clientes en Salud

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Gestión Integral de Clientes en Salud

Froggy Jumps

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About this activity

Quiz sobre clientes y procesos en salud

Created by

kimberly moreno perozo
kimberly moreno perozo
Colombia

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Gestión Integral de Clientes en Salud
 

Froggy Jumps

Gestión Integral de Clientes en SaludOnline version

Quiz sobre clientes y procesos en salud

by kimberly moreno perozo
1

¿Qué significa SIPOC en gestión de procesos?

2

¿Qué tipo de cliente incluye a empleados y departamentos internos?

3

¿Qué componente describe la secuencia de proveedores y entradas en un proceso?

4

¿Qué aporta la Gestión de Proveedores SRM?

5

¿Qué describe la Visión Relacional frente a la Transaccional?

6

¿Qué es CRM Interno en la cultura organizacional?

7

¿Cuál es una de las herramientas clave para mapear procesos en salud?

8

¿Qué afirma el texto sobre el Cliente Externo?

9

¿Qué pilar del Marketing Organizacional se centra en datos y personalización?

10

¿Qué relación se busca cuando se satisface al cliente interno?

 
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