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Froggy Jumps
Froggy Jumps

Current control (ТК № 2). Unit 2. Personal finance. Финансы кредит.

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Current control (ТК № 2). Unit 2. Personal finance. Финансы кредит.

Froggy Jumps

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About this activity

This current control will be given for the 1st year stundents of Finance credit specialties to check their comprehension for Unit 2.

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Gulbara
Gulbara
Kyrgyzstan

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Current control (ТК № 2). Unit 2. Personal finance. Финансы кредит.
 

Froggy Jumps

Current control (ТК № 2). Unit 2. Personal finance. Финансы кредит.Online version

This current control will be given for the 1st year stundents of Finance credit specialties to check their comprehension for Unit 2.

by Gulbara
1

What is a "cash machine" also commonly known as?

2

Which service allows you to pay bills automatically from your account?

3

A "mortgage" is a specific type of loan used to:

4

Which account is primarily used to keep money and earn interest on it?

5

An "overdraft facility" allows a customer to:

6

If you want to protect your home or possessions from theft or damage, you need:

7

A "transaction" is:

8

Which of these is used to pay for things directly in a store?

9

A "standing order" is an instruction to a bank to:

10

To "take out" money from an account is the same as to:

11

What does it mean to "transfer" money?

12

When a bank "charges" a fee, it means:

13

"Personal debt" refers to:

14

What is "interest" in the context of a deposit account?

15

A "complaint" is made when a customer is:

16

To "apologize" means to:

17

"Compensation" is something (usually money) given to:

18

To "acknowledge" a mistake means to:

19

What is "customer loyalty"?

20

An "inconvenience" is:

21

Why is it often better to keep an existing customer than find a new one?

22

According to the text, a "complaining customer" is an opportunity to:

23

"Long-term gain" refers to:

24

Which phrase is used to give a suggestion?

25

When writing an email to a customer, "We are very sorry for the inconvenience" is an example of:

26

Which of the following is a way to express a "possibility" or "option"?

27

In a business email, "I look forward to hearing from you" is usually placed:

28

If a website is "secure," it means it is:

29

To "respond" to a customer means to:

30

To "earn" money (e.g., interest) means to:

 
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