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Froggy Jumps
Froggy Jumps

Dominio TIC y Servicio al Cliente

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Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

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If you wish, you can download a demo game here and test its integration:

Get Academic Plan

Dominio TIC y Servicio al Cliente

Froggy Jumps

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About this activity

Aprende a usar TIC y atención

Created by

Miryam Martinez
Miryam Martinez
Colombia

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Dominio TIC y Servicio al Cliente
 

Froggy Jumps

Dominio TIC y Servicio al ClienteOnline version

Aprende a usar TIC y atención

by Miryam Martinez
1

¿Cuál es el objetivo de usar herramientas TIC según los requerimientos?

2

¿Qué se debe verificar al obtener resultados con TIC?

3

¿Qué aborda la selección de herramientas TIC según necesidades?

4

¿Qué tipo de información debe brindarse al cliente?

5

¿Cómo se caracteriza a los clientes en este marco?

6

¿Qué debe contener un plan de mejora de servicio?

7

¿Qué técnica se utiliza para valorar la satisfacción del cliente?

8

¿Qué se entiende por herramientas de punta en procesos administrativos?

9

¿Qué principio guía el uso de herramientas informáticas?

10

¿Qué debe registrar el personal según normativa y procedimiento técnico?

 
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