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Herramientas y principios ISO de calidad

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Herramientas y principios ISO de calidad

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Herramientas y principios clave de ISO

Created by

abi
abi
Mexico

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Herramientas y principios ISO de calidad
 

Herramientas y principios ISO de calidadOnline version

Herramientas y principios clave de ISO

by abi
1

Un SOP (Procedimiento Operativo Estándar) no forma parte de un Sistema de Gestión de Calidad.

2

El benchmarking compara procesos de una organización con los de líderes para mejorar.

3

La mejora continua puede hacerse sin necesidad de basarse en datos o evidencias.

4

El enfoque basado en procesos es central en ISO 9001.

5

El diagrama de Pareto se utiliza para medir la satisfacción del cliente.

6

El ciclo PDCA (Planificar-Do-Check-Act) es fundamental para la mejora continua.

7

El diagrama de Ishikawa ayuda a identificar causas de fallas.

8

La norma ISO 9001 no exige un enfoque al cliente.

9

El FMEA se usa para evaluar riesgos y priorizar acciones preventivas.

10

La certificación ISO garantiza productos sin defectos.

 
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