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Factores y Taxi: ¿Verdadero o Falso?

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Factores y Taxi: ¿Verdadero o Falso?

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About this activity

Evaluar ideas sobre el servicio de taxi

Created by

Andrea Maldonado
Andrea Maldonado
Ecuador

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Factores y Taxi: ¿Verdadero o Falso?
 

Factores y Taxi: ¿Verdadero o Falso?Online version

Evaluar ideas sobre el servicio de taxi

by Andrea Maldonado
1

Los factores que influyen en la satisfacción del cliente incluyen la comunicación “boca a boca”.

2

Las necesidades personales son consideradas como factores que afectan la satisfacción.

3

El taxi se caracteriza por ser de puerta a puerta dentro de la ciudad.

4

El taxi solo puede transportar a una persona cada viaje siempre.

5

La comunicación boca a boca no influye en la satisfacción del cliente.

6

Las experiencias anteriores del cliente pueden predisponer su expectativa del nuevo servicio.

7

El taxi es un automóvil de alquiler con conductor para transporte público de pasajeros.

8

Los trayectos del taxi siempre son largos fuera de la ciudad.

9

Un taxi no necesita conductor; es un coche sin servicio humano.

10

El proveedor del taxi no asume ninguna responsabilidad del servicio.

 
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