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Patient Communication: True or False

Yes or No

Played 2 %Accuracy 100 Average time 02:10

About this activity

Yes/No questions on interactions

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Australia

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Patient Communication: True or False
 

Patient Communication: True or FalseOnline version

Yes/No questions on interactions

by Joel Almonacid
1

A worker gives unclear instructions and assumes the patient understands.

2

A collector pauses and allows the patient time to respond.

3

A worker becomes defensive when receiving feedback from a supervisor.

4

A collector confirms the patient’s identity before proceeding.

5

A worker speaks loudly and impatiently to an elderly patient.

6

A collector asks open-ended questions to understand patient concerns.

7

A collector uses an interpreter when a patient has difficulty understanding English.

8

A staff member ignores cultural differences when communicating with a patient.

9

A collector interrupts a colleague while they are explaining instructions.

10

A staff member ignores workplace communication protocols.

11

A collector explains the procedure in simple language before starting.

12

A collector asks a patient, “Do you have any questions before we begin?”

13

A staff member discusses patient information loudly in a public area.

14

A collector thanks a colleague for their assistance.

15

A staff member checks a colleague’s understanding after giving instructions.

16

A worker rushes through instructions due to time pressure.

17

A worker rolls their eyes when a patient asks repeated questions.

18

A staff member uses medical jargon without checking if the patient understands.

19

A collector listens carefully without interrupting the patient.

20

A staff member uses a calm tone when dealing with an anxious patient.

21

A collector maintains eye contact and smiles when greeting a patient.

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