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Buenas prácticas del conductor de taxi

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Buenas prácticas del conductor de taxi

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Evalúa prácticas de servicio

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Sol Valencia
Sol Valencia
Ecuador

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Buenas prácticas del conductor de taxi
 

Buenas prácticas del conductor de taxiOnline version

Evalúa prácticas de servicio

by Sol Valencia
1

Un cliente podría volver a solicitar el servicio si el conductor fue poco amable pero el viaje fue rápido.

2

Un conductor puede ofrecer un buen servicio aunque no salude al cliente si cumple con llevarlo a su destino correctamente.

3

Un conductor puede intervenir en conversaciones de los pasajeros si cree que está siendo amable.

4

Es correcto que el conductor elija la música sin consultar al cliente si el volumen es bajo.

5

Evitar temas polémicos como política o religión ayuda a mantener un buen ambiente durante el servicio?

6

Mantener el vehículo limpio influye directamente en la percepción de la calidad del servicio.

7

Respetar las normas de tránsito forma parte de la atención al cliente.

8

Hablar por celular mientras se conduce puede afectar la calidad del servicio, aunque no ocurra ningún accidente.

9

La seguridad del pasajero es más importante que la rapidez con la que se realiza el servicio.

10

La forma de vestir del conductor influye en la confianza que genera en el cliente.

 
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