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Resolución de conflictos

Froggy Jumps

Played 3

About this activity

Juego de estrategias prácticas

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Mexico

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Resolución de conflictos
 

Froggy Jumps

Resolución de conflictosOnline version

Juego de estrategias prácticas

by Maria
1

¿Qué es un conflicto?

2

¿Cuál es el primer paso recomendado en la resolución de conflictos?

3

Qué técnica fomenta escuchar activamente y repetir lo entendido?

4

Una declaración que puede ayudar a desbloquear el conflicto. ¿Qué es?

5

¿Qué estilo de resolución busca beneficios para ambas partes?

6

La MAAN en negociación significa:

7

Para desescalar una discusión, es útil:

8

¿Qué técnica ayuda a generar opciones creativas?

9

Son parte de las habilidades necesarias en la resolución de conflictos:

10

Un mediador que facilita sin imponer. ¿Qué hace idealmente?

11

Son algunas de las metodologías utilizadas para resolver conflictos:

12

¿Qué es un acuerdo de conflicto eficaz?

13

La empatía facilita la resolución al:

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