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Froggy Jumps
Froggy Jumps

Asistencia técnica y consultoría

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Asistencia técnica y consultoría

Froggy Jumps

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About this activity

Conocimientos clave del servicio

Created by

MARTINEZ LOPEZ PERLA
MARTINEZ LOPEZ PERLA
Mexico

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Asistencia técnica y consultoría
 

Froggy Jumps

Asistencia técnica y consultoríaOnline version

Conocimientos clave del servicio

by MARTINEZ LOPEZ PERLA
1

¿Cual es el objetivo principal de la consultoria de gestion?

2

En el contexto de asistencia técnica ¿Qué significa el termino 'SLA' (SERVICE LEVEL AGREEMENT?

3

¿Qué caracteriza a la 'Asistencia Técnica' frente a la 'Consultoría'?

4

¿Cuál es la primera fase habitual en un proceso de consultoría?

5

¿A qué se refiere el término 'Consultoría IT'?

6

¿Qué es el soporte de 'Nivel 1' en asistencia técnica?

7

¿Cuál es una ventaja principal de contratar consultoría externa?

8

¿Qué significa el 'Escalamiento' en un servicio de asistencia técnica?

9

¿Qué documento suele cerrar la fase de diagnóstico en una consultoría?

10

¿Cuál es la función de la asistencia técnica 'preventiva'?

 
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