Day One Orders Review

Froggy Jumps

Played 49 %Accuracy 73 Average time 01:01

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About this activity

No Note during this game

Created by

Caitlyn

United States

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Froggy Jumps Day One Orders ReviewOnline version No Note during this game by Caitlyn 1 What does the green arrow with a calendar do in NAV? a Opens the customer list b Runs a financial audit c Creates a new NAV account 2 If a customer is being added to another person's account, what kind of account is that in NAV? a Contact Person b Person c Company 3 Everytime you enter an address in Nav or Abeka.com you must a Type it in b Validate it c Nothing 4 What should you verify in NAV when talking to a customer? a Name, Address, Phone number and email address b Name, Address, Email address, Salutation code, and phone number c Name, address and phone number 5 What colored box in NAV tells you there is a hold on the order? a Blue b Green c Red 6 How do you edit a parent-led order in NAV? a Edit order and release it b Open order and Cancel it c Open order, deleted the unwanted item, release the order again 7 What does a CRLIMIT Hold mean? a The people are broke b There is an outstanding balance on the order c The card declined 8 Where do you send an Accredited held enrollment? a Solutions b Orders c Customer Service 9 What important site can you find the Phone List? a Abeka.com b CRM c Agent Portal or Sharepoint 10 Where can we track a customer's package after it ships? a CRM b NAV c Share Point

Froggy Jumps

Day One Orders ReviewOnline version

No Note during this game

by Caitlyn

What does the green arrow with a calendar do in NAV?

Opens the customer list

Runs a financial audit

Creates a new NAV account

If a customer is being added to another person's account, what kind of account is that in NAV?

Contact Person

Person

Company

Everytime you enter an address in Nav or Abeka.com you must

Type it in

Validate it

Nothing

What should you verify in NAV when talking to a customer?

Name, Address, Phone number and email address

Name, Address, Email address, Salutation code, and phone number

Name, address and phone number

What colored box in NAV tells you there is a hold on the order?

Blue

Green

Red

How do you edit a parent-led order in NAV?

Edit order and release it

Open order and Cancel it

Open order, deleted the unwanted item, release the order again

What does a CRLIMIT Hold mean?

The people are broke

There is an outstanding balance on the order

The card declined

Where do you send an Accredited held enrollment?

Solutions

Orders

Customer Service

What important site can you find the Phone List?

Abeka.com

CRM

Agent Portal or Sharepoint

Where can we track a customer's package after it ships?

CRM

NAV

Share Point

You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.

Day One Orders Review

Froggy Jumps

About this activity

Created by

Download the paper version to play

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Day One Orders ReviewOnline version

by Caitlyn

What does the green arrow with a calendar do in NAV?

If a customer is being added to another person's account, what kind of account is that in NAV?

Everytime you enter an address in Nav or Abeka.com you must

What should you verify in NAV when talking to a customer?

What colored box in NAV tells you there is a hold on the order?

How do you edit a parent-led order in NAV?

What does a CRLIMIT Hold mean?

Where do you send an Accredited held enrollment?

What important site can you find the Phone List?

Where can we track a customer's package after it ships?

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