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Manejo de Conflictos: Verdadero o Falso

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Manejo de Conflictos: Verdadero o Falso

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About this activity

Identifica verdades y mentiras sobre la resolución de conflictos.

Created by

Shulamit yemaya
Shulamit yemaya
Mexico

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Manejo de Conflictos: Verdadero o Falso
 

Manejo de Conflictos: Verdadero o FalsoOnline version

Identifica verdades y mentiras sobre la resolución de conflictos.

by Shulamit yemaya
1

En el análisis de las personas, es importante procurar que el poder entre los actores esté equilibrado.

2

El manejo de conflictos es un conjunto de habilidades que se pueden aprender y desarrollar.

3

Para transformar un conflicto basta con identificar quién es el culpable y pedirle que se disculpe primero.

4

Explorar soluciones creativas significa pedir a un experto externo que decida por nosotros qué hacer.

5

El manejo de conflictos busca soluciones que cuiden y preserven las relaciones entre las partes.

6

Lo más importante son las posturas que tomamos, ya que las necesidades e intereses son cosas secundarias.

7

La escucha activa puede ignorarse si ya se entiende la situación.

8

La comunicación asertiva y la escucha activa son herramientas fundamentales para llegar a buenos acuerdos.

9

Resumir el conflicto sirve para confirmar que ambas partes entienden la situación de la misma manera.

10

El análisis del conflicto se puede evitar si solo se mira la situación superficial.

 
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