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Froggy Jumps
Froggy Jumps

Quiz: Prestación de servicios

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Quiz: Prestación de servicios

Froggy Jumps

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About this activity

Conociendo la prestación de servicios

Created by

Kevin Rivera
Kevin Rivera
Colombia

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Quiz: Prestación de servicios
 

Froggy Jumps

Quiz: Prestación de serviciosOnline version

Conociendo la prestación de servicios

by Kevin Rivera
1

¿Qué define la prestación de servicios?

2

¿Qué elemento es fundamental en un contrato de servicios?

3

¿Qué diferencia hay entre servicios y productos?

4

¿Qué implica un SLA (Acuerdo de Nivel de Servicio)?

5

¿Qué debe incluir una factura por servicios?

6

¿Qué figura puede ser responsable en una prestación de servicios?

7

¿Qué es una cláusula de confidencialidad en servicios?

8

¿Qué relación hay entre calidad y prestación de servicios?

9

¿Qué se entiende por alcance del servicio?

10

¿Qué sucede si no se cumplen los términos del servicio?

 
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