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Froggy Jumps
Froggy Jumps

Atención al Cliente Rent a Car

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Atención al Cliente Rent a Car

Froggy Jumps

Played 4
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About this activity

Servicio al cliente en alquiler de coches

Created by

GCV TECNO INTE
GCV TECNO INTE
Spain

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Atención al Cliente Rent a Car
 

Froggy Jumps

Atención al Cliente Rent a CarOnline version

Servicio al cliente en alquiler de coches

by GCV TECNO INTE
1

¿Qué debes confirmar al entregar un coche al cliente para evitar malentendidos?

2

Si surge una queja, ¿cuál es el primer paso recomendado?

3

¿Qué documento es esencial para recoger el coche?

4

¿Qué opción ofrece al cliente para reducir sorpresas en el precio?

5

¿Cómo se debe manejar una solicitud de ampliación de alquiler?

6

¿Qué hacer ante un cliente con problemas para entender el contrato?

7

¿Qué importancia tiene la limpieza y el estado del coche en atención al cliente?

8

¿Cómo debe actuar un empleado ante un cliente insatisfecho?

9

¿Qué canal de atención es conveniente usar para resolver dudas rápidas?

 
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