Fill in the Blanks
Back to School Technology ReviewOnline version
GCR2 Basic Technology Review
A
order
is
always
the
best
way
to
reach
out
to
the
technoogy
department
when
things
aren't
working
correctly
or
you
need
updates
to
your
hardware
/
software
.
To
submit
a
work
order
,
start
by
opening
the
Desk
link
in
Essentials
and
log
in
using
your
desktop
username
and
password
.
To
create
a
new
ticket
,
either
click
the
blue
"
Need
?
Report
it
"
button
or
select
"
Service
Desk
"
from
the
left
menu
.
If
you
choose
"
Need
help
?
"
,
click
"
New
?
"
under
the
appropriate
category
to
ensure
your
request
is
routed
correctly
.
If
you
select
"
Service
Desk
,
"
use
the
dropdown
menu
to
choose
the
ticket
type
,
then
click
"
New
.
"
Once
the
form
opens
,
enter
a
brief
description
of
your
issue
in
the
summary
and
complete
all
required
fields
(
marked
with
a
red
)
,
including
any
specific
details
(
for
example
,
Chromebook
requests
should
include
the
?
s
name
and
device
information
)
.
When
finished
,
click
"
Save
"
to
submit
your
ticket
.
You
will
receive
an
when
requests
for
more
informatin
are
added
to
your
ticket
or
if
it
is
updated
or
closed
.
You
can
also
check
its
status
anytime
by
returning
to
the
Service
Desk
and
viewing
the
column
.
If
you
need
to
add
more
information
or
have
questions
,
simply
open
the
ticket
and
add
a
note
.
You
will
periodically
be
prompted
to
reset
your
password
.
When
this
happens
,
there
are
a
few
important
things
to
remember
.
Passwords
must
be
at
least
characters
long
!
Passwords
must
contain
at
least
one
of
each
of
these
:
a
letter
,
a
lowercase
letter
,
a
,
and
a
special
character
.
Passwords
can
?
t
be
too
similar
to
your
previous
password
,
contain
your
first
or
last
,
or
contain
the
word
.
Changing
your
desktop
password
does
NOT
affect
your
Google
/
email
password
,
but
it
DOES
change
your
KACE
/
Desk
login
information
.
Remeber
that
is
the
district
approved
source
for
communicating
with
guardians
.
If
you
have
guardians
who
haven't
joined
,
you
can
reach
out
to
them
via
or
Infinite
Campus
to
encourage
them
to
sign
up
.
You
should
be
sharing
information
in
these
emails
and
IC
messages
because
we
want
to
ensure
that
parents
see
the
value
in
using
the
for
communication
.
We
still
have
one
more
year
with
Blocksi
.
It
is
our
go
to
resource
for
monitoring
internet
activity
,
blocking
,
and
limiting
the
number
of
students
can
open
.
Guides
for
how
to
do
all
of
these
things
as
well
as
set
up
for
classes
to
start
automatically
,
temporarily
allow
websites
,
give
access
to
your
classes
,
share
your
screen
,
and
enforce
can
all
be
found
in
the
Blocksi
folder
in
the
shared
instructional
technology
.
If
you
are
seeing
a
lot
of
screens
when
you
know
students
are
on
their
Chromebooks
,
have
the
students
their
Chromebook
to
install
.
If
they
haven't
turned
it
off
in
a
while
,
they
may
need
to
do
this
because
older
updates
may
be
waiting
to
install
which
prevents
the
device
from
searching
for
newer
updates
.
A
guide
for
updating
Chromebooks
can
be
found
in
the
shared
.
Turn
it
and
again
is
a
cliche
for
a
reason
!
If
you
are
having
issues
with
sound
,
internet
,
freezing
screens
,
etc
.
try
.
Optional
for
Windows
can
be
found
in
advanced
.
This
step
can
help
with
multiple
issues
including
glitches
and
issues
.
Rarely
you
may
not
be
able
to
get
your
computer
to
power
.
If
this
happens
,
it
for
a
few
seconds
.
If
doesn't
fix
audio
issues
check
the
source
of
your
audio
in
the
lower
corner
of
your
screen
.
If
you
have
sound
but
it
isn't
loud
enough
,
consider
looking
in
the
shared
drive
for
instructions
about
installing
the
sound
extension
.
Your
phone
also
needs
a
sometimes
-
this
will
help
with
not
being
able
to
make
or
receive
calls
,
sound
issues
,
and
even
issues
because
it's
connected
to
your
desktop
.
To
reboot
your
phone
simply
unplug
the
cable
from
the
back
of
the
phone
and
the
,
wait
a
few
seconds
and
plug
everything
back
in
.
If
it
asks
for
a
log
in
code
after
rebooting
,
look
in
the
shared
.
As
much
as
most
of
us
love
our
iPads
,
they
can
have
issues
too
.
Using
a
app
,
such
as
Safari
or
Chrome
,
to
go
to
full
websites
can
help
if
apps
(
such
as
Google
Slides
)
don't
have
all
of
the
feautures
you
need
.
And
be
sure
to
save
the
your
smart
pen
came
in
because
it
has
extra
!
Replacing
the
is
a
great
first
step
when
having
issues
with
your
pen
.
Staff
have
several
support
resources
available
to
help
with
technology
.
A
shared
contains
step
-
by
-
step
guides
for
our
most
commonly
used
tools
,
making
it
a
great
first
stop
for
quick
answers
.
In
Dutchmen
Essentials
,
you
?
ll
also
find
a
link
to
the
list
for
all
buildings
to
help
you
quickly
contact
the
right
person
.
In
addition
,
my
email
signature
includes
helpful
links
to
schedule
a
with
me
,
check
out
equipment
from
the
technology
closet
,
and
request
access
to
and
for
both
and
computers
.
|
Creed Paragraph #2
Complete the lyrics of the song with the words that appear on the right side