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Crossword Puzzle
Crossword Puzzle

Servicios al Cliente: Vocabulario Clave

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Servicios al Cliente: Vocabulario Clave

Crossword Puzzle

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About this activity

Términos útiles para atención al usuario

Created by

Nicolas Urquizo
Nicolas Urquizo
Ecuador

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Servicios al Cliente: Vocabulario Clave
 

Crossword Puzzle

Servicios al Cliente: Vocabulario ClaveOnline version

Términos útiles para atención al usuario

by Nicolas Urquizo
1

trata con urbanidad y amabilidad al cliente

2

capacidad de entender y compartir el estado emocional ajeno

3

acto de oír atentamente para comprender la necesidad

4

respuestas eficaces a un problema del cliente

5

sensación positiva al recibir un servicio que cumple expectativas

6

dedicación y seguimiento para resolver consultas

7

acción de verificar el progreso de un caso hasta su cierre

8

queja formal presentada por el usuario sobre un fallo

9

accion de cuidado y limpieza de maquinas

10

proceso importante en el comercio para cerrar un negocio

6
4
8
9
3
1
7
5
10
2
 
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