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ERP, CRM y SCM: ¿Qué sabes?

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ERP, CRM y SCM: ¿Qué sabes?

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Herramienta empresarial integrada

Created by

Marizu Hernandez
Marizu Hernandez
Mexico

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ERP, CRM y SCM: ¿Qué sabes?
 

ERP, CRM y SCM: ¿Qué sabes?Online version

Herramienta empresarial integrada

by Marizu Hernandez
1

Un CRM almacena datos de clientes y da seguimiento a las ventas para fidelizar.

2

Un ERP solo gestiona finanzas y no integra otras áreas de la empresa.

3

SCM no contempla la planificación de la producción ni la gestión de inventarios.

4

Un ERP integra todas las áreas de la empresa y centraliza la información para facilitar la toma de decisiones.

5

Un ERP no ayuda a reducir costos ni errores operativos.

6

Los CRM no permiten analizar el comportamiento de los clientes ni su historial de compras.

7

Un SCM gestiona la cadena de suministro desde la adquisición de materias primas hasta la entrega del producto final.

8

Un ERP maneja información en tiempo real y automatiza procesos para reducir la duplicidad de datos.

9

SAP ERP es un ejemplo de ERP que permite controlar las operaciones desde un único sistema.

10

Un CRM exclusivamente almacena datos de clientes y no ayuda en ventas.

 
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