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Crossword Puzzle

Características PBX ISSABEL

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Características PBX ISSABEL

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About this activity

Realizar el siguiente crucigrama con cada caracteristica que se relacione a las definiciones descritas a continuación

Created by

Liliana
Liliana
Ecuador

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Características PBX ISSABEL
 

Crossword Puzzle

Características PBX ISSABELOnline version

Realizar el siguiente crucigrama con cada caracteristica que se relacione a las definiciones descritas a continuación

by Liliana
1

Un módulo adicional de Issabel diseñado para gestionar grandes volúmenes de llamadas, con consolas para agentes y supervisores, y marcadores automáticos.

2

Es el menú automático que contesta las llamadas. Permite al usuario elegir una opción mediante el teclado del teléfono

3

Protege contra intentos de intrusión por fuerza bruta.

4

Sistema donde las llamadas entrantes esperan en fila hasta que un agente o extensión queda libre para atenderlas. Suele incluir música de espera.

5

Función que permite al llamante dejar un mensaje de audio si la extensión no contesta.

6

La pantalla principal de la interfaz web de Issabel que muestra gráficamente el estado del servidor (uso de CPU, memoria, red y llamadas activas).

7

Herramienta que permite configurar automáticamente (autoprovisionar) muchos teléfonos IP al mismo tiempo desde el servidor, sin tener que entrar a la IP de cada teléfono.

8

Sistema de seguridad integrado que filtra el tráfico de red para permitir solo conexiones autorizadas y bloquear posibles ataques desde internet.

9

El número interno asignado a un usuario o dispositivo. Es el punto final de la comunicación dentro de la oficina.

10

Un registro o base de datos detallada que guarda la fecha, hora, duración y destino de cada llamada realizada o recibida.

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