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Crossword Puzzle
Crossword Puzzle

Vocabulario "Front Desk"

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Vocabulario "Front Desk"

Crossword Puzzle

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About this activity

¿Conoces el idioma de un hotel? Demuestra que dominas los términos técnicos de recepción y reservas completando este crucigrama. Cada palabra que descubras te acerca un paso más al rango de Grand Manager del Hotel Gran Capitán. ¡Acepta el reto y suma XP para tu equipo!

Created by

Laura Moreno Marín
Laura Moreno Marín
Spain

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Vocabulario "Front Desk"
 

Crossword Puzzle

Vocabulario "Front Desk"Online version

¿Conoces el idioma de un hotel? Demuestra que dominas los términos técnicos de recepción y reservas completando este crucigrama. Cada palabra que descubras te acerca un paso más al rango de Grand Manager del Hotel Gran Capitán. ¡Acepta el reto y suma XP para tu equipo!

by Laura Moreno Marín
1

Más reservas confirmadas que habitaciones disponibles.

2

Reserva confirmada de una habitación para una fecha concreta.

3

Proceso de entrada al hotel: registro y entrega de llave.

4

Proceso de salida: entrega de llave y liquidación de factura.

5

Cliente con reserva confirmada que no se presenta ni cancela.

6

Ingreso por habitación disponible = ADR x % ocupación / 100.

7

Habitación de categoría superior a la reservada, normalmente sin coste.

8

Cliente que llega sin reserva previa buscando habitación libre.

9

Proporción de habitaciones vendidas sobre el total disponible.

10

Huésped que recibe trato preferencial por historial o categoría especial.

11

Número de piso o planta del hotel para uso de los huéspedes.

12

Dispositivo electrónico o llave física que da acceso a la habitación del hotel.

9
4
6
7
11
10
3
12
2
 
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