New game
Download
SCORM download
To be used in an LMS (Moodle, Blackboard...)
Regular download
To be published on a website or blog.
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.
Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.
Get Academic Plan
If you wish, you can download a demo game here and test its integration:
Share game
Froggy Jumps
Froggy Jumps

Calidad en el servicio al cliente

Integrate it into your platform
G. Classroom M. Teams
You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
Download
You have exceeded the maximum number of games you can integrate into Google Classroom with your current Plan.

To integrate as many games as you want in Google Classroom, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
You have exceeded the maximum number of games you can integrate into Microsoft Teams with your current Plan.

To integrate as many games as you want in Microsoft Teams, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan

Calidad en el servicio al cliente

Froggy Jumps

Played 15
Create copy

About this activity

Desafío de atención y satisfacción

Created by

Fernando Sánchez
Fernando Sánchez
Panama

Download the paper version to play

Make your own free game from our game creator
Compete against your friends to see who gets the best score in this game
Make challenge

Top Games

 %
Anonymous
Anonymous
 %
%
%
You have exceeded the maximum number of games you can print with your current Plan.

To print as many games as you want, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Print your game
Calidad en el servicio al cliente
 

Froggy Jumps

Calidad en el servicio al clienteOnline version

Desafío de atención y satisfacción

by Fernando Sánchez
1

¿Cuál es la base fundamental para un servicio de calidad al cliente?

2

¿Cómo debe manejarse una queja para ser de calidad?

3

¿Qué métrica ayuda a medir la satisfacción del cliente?

4

Un tiempo de respuesta recomendado para consultas es:

5

¿Por qué es crucial conocer el producto para el servicio?

6

En una llamada, ¿qué actitud favorece un servicio de calidad?

7

¿Qué implica el seguimiento post-atención?

8

¿Qué ofrece la personalización en el servicio?

9

En la gestión de quejas, ¿qué es adecuado hacer?

10

La mejora continua en servicio implica:

 
Are you sure you want to leave the page?

If you leave the page, you will lose your game progress.