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Cómo convencer al cliente de Servicios Funerarios

Froggy Jumps

(3)
Played 14 %Accuracy 77 Average time 03:51

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Transformando el "No" por un ¡Si!

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Dominican Republic

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Cómo convencer al cliente de Servicios Funerarios
 

Froggy Jumps

Cómo convencer al cliente de Servicios FunerariosOnline version

Transformando el "No" por un ¡Si!

by Profesor Oscar Fung Portorreal
1

¿Cuál es el objetivo principal al conversar con clientes en duelo?

2

¿Qué valor enfatizamos para generar confianza con la familia?

3

¿Qué actitud debe predominar en la atención inicial?

4

¿Qué debe incluir una propuesta de servicios para ser respetuosa?

5

¿Cómo debemos manejar dudas o quejas?

6

¿Qué caracteriza una atención digna en duelo?

7

¿Qué papel juega la transparencia de costos?

8

¿Cuál es una buena práctica al presentar opciones?

9

¿Qué enfoque evita presión de venta?

10

¿Qué es clave para aliviar la carga familiar?

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