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Crucigrama: Comunicación Asertiva
 

Crossword Puzzle

Crucigrama: Comunicación AsertivaOnline version

Conceptos clave de la comunicación asertiva

by LAURA MELISSA RIVERA ROMERO
1

Proceso de intercambiar mensajes entre personas para expresar ideas y necesidades.

2

Estilo de trato que impone ideas sin considerar a la otra persona.

3

Conducta que cede ante otras personas sin defender derechos propios.

4

Comportamiento que oculta la frustración tras una apariencia tranquila.

5

Expresa ideas y necesidades de forma clara y respetuosa.

6

Habilidad de entender y confirmar lo que otros comunican mediante atención y preguntas.

7

Capacidad de defender derechos sin agredir ni someterse.

8

Capacidad de comprender y compartir los sentimientos ajenos.

9

Consideración y valoración hacia los demás y hacia uno mismo.

10

Información que se transmite en un proceso comunicativo.

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