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Froggy Jumps
Froggy Jumps

Solucionando Conflictos

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Solucionando Conflictos

Froggy Jumps

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About this activity

Guía breve de mediación

Created by

Ruth Hernandez
Ruth Hernandez
Colombia

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Solucionando Conflictos
 

Froggy Jumps

Solucionando ConflictosOnline version

Guía breve de mediación

by Ruth Hernandez
1

¿Cuál es el primer paso recomendado para resolver un conflicto de forma efectiva?

2

¿Qué técnica ayuda a desactivar tensiones durante una discusión?

3

¿Qué significa ‘habilitar la empatía’ en resolución de conflictos?

4

¿Cuál es una estrategia eficaz para buscar soluciones?

5

¿Qué elemento evita malentendidos en un conflicto?

6

¿Cómo manejar una emoción intensa durante el conflicto?

7

¿Qué opción promueve una comunicación asertiva?

8

¿Qué role juega la mediación en conflictos?

9

¿Qué acto ayuda a evitar la repetición del conflicto?

 
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