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EXCELENCIA EN LA COMUNICACIÓN

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Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

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EXCELENCIA EN LA COMUNICACIÓN

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About this activity

CLAVES PARA ALCANZAR EL ÉXITO CUANDO NOS COMUNICAMOS

Created by

Rosel Molina
Rosel Molina
Spain

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EXCELENCIA EN LA COMUNICACIÓN
 

EXCELENCIA EN LA COMUNICACIÓNOnline version

CLAVES PARA ALCANZAR EL ÉXITO CUANDO NOS COMUNICAMOS

by Rosel Molina
QR
1

¿CUÁL DE ESTOS PILARES SE REFIERE A LA CAPACIDAD DE PONERSE EN EL LUGR DEL OTRO?

2

LA COMUNICACIÓN _________ ES CLAVE PARA EVITAR MALENTENDIDOS CON EL CLIENTE

Respuesta escrita

Explicación

¡Correcto! La empatía es la base de la excelencia porque permite conectar emocionalmente con el cliente antes de pasar a la solución técnica. Recuerda que un cliente que se siente comprendido es mucho más receptivo a nuestras propuestas.

¡Muy bien! Una comunicación efectiva no solo transmite información, sino que asegura que el mensaje sea comprendido correctamente por el cliente. Esto es vital para proyectar profesionalidad y generar la confianza necesaria en un servicio de excelencia.

 
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