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Froggy Jumps
Froggy Jumps

Empatía en conversaciones difíciles

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Empatía en conversaciones difíciles

Froggy Jumps

Played 46
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About this activity

Comunica con tacto y empatía

Created by

Aleska Barboza
Aleska Barboza
Costa Rica

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Empatía en conversaciones difíciles
 

Froggy Jumps

Empatía en conversaciones difícilesOnline version

Comunica con tacto y empatía

by Aleska Barboza
1

¿Qué implica escuchar activamente en una situación tensa?

2

¿Cuál es una forma eficaz de validar a alguien que está molesto?

3

En un conflicto, ¿qué evita en la comunicación?

4

¿Qué técnica ayuda a desescalar una conversación tensa?

5

¿Qué actitud fomenta la empatía durante un desencuentro?

6

¿Cómo responderías a un reclamo emocional sin ponerte a la defensiva?

7

¿Qué es útil decir para no minimizar el sufrimiento del otro?

8

En situaciones difíciles, ¿qué ayuda a mantener la conversación productiva?

9

¿Qué lenguaje evitaría aumentar la tensión?

10

¿Qué indica una buena comunicación empática tras una crítica?

 
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