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IMPORTANCIA DE LA CALIDAD EN LA ATENCIÓN

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IMPORTANCIA DE LA CALIDAD EN LA ATENCIÓN

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About this activity

Encontrarás frases verdaderas y falsas sobre la importancia de la calidad en la atención, descubre que es verdad y que no lo es.

Created by

Sissy Escobar
Sissy Escobar
Honduras

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IMPORTANCIA DE LA CALIDAD EN LA ATENCIÓN
 

IMPORTANCIA DE LA CALIDAD EN LA ATENCIÓNOnline version

Encontrarás frases verdaderas y falsas sobre la importancia de la calidad en la atención, descubre que es verdad y que no lo es.

by Sissy Escobar
1

Los competidores se van equiparando en calidad y precio. Por lo que es necesario buscar una diferenciación.

2

Cuando la competencia es mayor, los productos ofertados disminuyen notablemente y son menos variados.

3

Los clientes son quienes tienen la última palabra para decidir.

4

Si un cliente no recibe un buen servicio o atención, es muy probable que recomiende a otros consumidores.

5

Si un cliente recibe un buen servicio o atención, es muy probable que vuelva a adquirir los productos o que vuelvan a visitar el lugar.

6

Los clientes no son exigentes, solo buscan precio.

 
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