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Froggy Jumps
Froggy Jumps

Leyes Básicas de Calidad

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Leyes Básicas de Calidad

Froggy Jumps

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About this activity

Principios clave de calidad

Created by

Carlos Rivas
Carlos Rivas
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Leyes Básicas de Calidad
 

Froggy Jumps

Leyes Básicas de CalidadOnline version

Principios clave de calidad

by Carlos Rivas
1

¿Cuál es el objetivo del ciclo PDCA en calidad?

2

La calidad se define principalmente por:

3

¿Qué describe ISO 9001?

4

En PDCA, ¿qué significa Verificar?

5

¿Para qué sirve un diagrama de Ishikawa (espina de pescado)?

6

¿Qué significa la mejora continua en calidad?

7

¿Qué busca la calidad en un producto o servicio?

8

¿Qué es el control de calidad?

9

¿Qué norma popular se asocia a la gestión de la calidad en procesos?

10

¿Qué herramienta ayuda a identificar causas de problemas?

11

¿Qué rol tiene el cliente en la gestión de la calidad?

12

¿Qué es un “indicador de calidad”?

13

¿Qué puede hacer la capacitación para la calidad?

 
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