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Seguridad, confidencialidad y calidad en el uso de sistemas CRM

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Seguridad, confidencialidad y calidad en el uso de sistemas CRM

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Created by

Evangeline Lara #16
Evangeline Lara #16
Dominican Republic

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Seguridad, confidencialidad y calidad en el uso de sistemas CRM
 

Seguridad, confidencialidad y calidad en el uso de sistemas CRMOnline version

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by Evangeline Lara #16
1

La ética no tiene importancia en el manejo de información.

2

Los errores comunes en la gestión de datos incluyen duplicar información sin verificar.

3

Cualquier empleado puede acceder a todos los datos del CRM sin restricción.

4

Los clientes tienen derecho a conocer cómo se protegen sus datos.

5

La formación en seguridad es necesaria para todos los empleados.

6

La protección de datos solo responsabilidad del departamento de TI, no de todos.

7

La calidad del servicio al cliente depende de datos exactos.

8

Es aceptable compartir datos sin autorización si es para "ayudar".

9

Una buena contraseña es fundamental para la seguridad en CRM.

10

Las normas de seguridad son opcionales en un CRM.

11

La confidencialidad es obligatoria al manejar información de clientes.

12

Una buena práctica en CRM es revisar y validar datos antes de guardarlos.

13

Los datos personales de los clientes en un CRM no necesitan protección especial.

 
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