New game
Download
SCORM download
To be used in an LMS (Moodle, Blackboard...)
Regular download
To be published on a website or blog.
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.
Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.
Get Academic Plan
If you wish, you can download a demo game here and test its integration:
Share game
Froggy Jumps
Froggy Jumps

Atención al usuario en farmacia

Integrate it into your platform
G. Classroom M. Teams
You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
Download
You have exceeded the maximum number of games you can integrate into Google Classroom with your current Plan.

To integrate as many games as you want in Google Classroom, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
You have exceeded the maximum number of games you can integrate into Microsoft Teams with your current Plan.

To integrate as many games as you want in Microsoft Teams, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan

Atención al usuario en farmacia

Froggy Jumps

Played 6
Create copy

About this activity

Guía de atención al cliente

Created by

María Camila Villamil
María Camila Villamil
Colombia

Download the paper version to play

Make your own free game from our game creator
Compete against your friends to see who gets the best score in this game
Make challenge

Top Games

 %
Anonymous
Anonymous
 %
%
%
You have exceeded the maximum number of games you can print with your current Plan.

To print as many games as you want, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Print your game
Atención al usuario en farmacia
 

Froggy Jumps

Atención al usuario en farmaciaOnline version

Guía de atención al cliente

by María Camila Villamil
1

¿Cuál es la primera acción al recibir a un usuario en la farmacia?

2

Si un usuario pregunta por un medicamento sin receta, ¿qué debes hacer primero?

3

¿Qué debes hacer si un cliente solicita información confidencial de otro paciente?

4

¿Qué modo de comunicación mejora la atención al usuario?

5

¿Cómo manejarías una queja de un cliente con malestar?

6

Al indicar indicaciones de uso, ¿qué debes evitar?

7

¿Qué es clave para la seguridad del usuario al dispensar?

8

Si hay stock bajo, ¿qué debes comunicar?

9

¿Qué actitud fomenta la confianza del usuario?

10

¿Qué hacer para cerrar la atención de forma profesional?

 
Are you sure you want to leave the page?

If you leave the page, you will lose your game progress.