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Promote Tourism Products and Services

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Promote Tourism Products and Services

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Played 59
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About this activity

Suggesting products to meet customer needs

Created by

Glaiza De Guzman
Glaiza De Guzman
Philippines

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Promote Tourism Products and ServicesOnline version

Suggesting products to meet customer needs

by Glaiza De Guzman
1

The lesson focuses on how tourism staff suitable products and services based on what the customer and needs . It starts with the customer ? s such as budget , interests , and travel purpose .
Next , staff must or tailor options instead of giving generic suggestions . should also follow the company ? s promotions and preferred products .
Good product knowledge and skills are important to clearly explain options and customers . Staff should also be able to read customer behavior and handle objections by offering alternatives .
Additionally , extra services can improve the customer ? s travel experience . All recommendations must be given on time and presented in a way that is easy for the customer to understand .
In short , the goal is to provide the travel options through research , personalization , and effective communication .

 
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