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Técnicas clave de la comunicación

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Conoce las bases para comunicar mejor

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Colombia

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Técnicas clave de la comunicación
 

Técnicas clave de la comunicaciónOnline version

Conoce las bases para comunicar mejor

by Laura Lucia
1

El tono de voz no afecta la interpretación del mensaje.

2

El canal escrito es siempre más efectivo que el verbal.

3

La escucha activa consiste solo en oír sin interrupciones.

4

El resumen al final de una conversación ayuda a aclarar acuerdos.

5

La comunicación no verbal incluye gestos, expresión facial y postura.

6

La escucha activa implica prestar atención, parafrasear y confirmar entendimiento.

7

La empatía facilita la conexión emocional durante la conversación.

8

La retroalimentación constructiva ayuda a mejorar la comunicación.

9

La comunicación asertiva implica agresividad.

10

La unica manera de comunicarse es con palabras.

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