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Servicio al Cliente: Claves de Excelente Atención

Crossword Puzzle

(1)
Played 6

About this activity

Conceptos para un servicio destacado

Created by

Ecuador

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Servicio al Cliente: Claves de Excelente Atención
 

Crossword Puzzle

Servicio al Cliente: Claves de Excelente AtenciónOnline version

Conceptos para un servicio destacado

by Jhasmid Calva
1

Actitud de priorizar las necesidades del cliente.

2

Trato cordial y respetuoso hacia quien solicita ayuda.

3

Capacidad de entender y compartir los intereses o emociones de otro.

4

Interacciones de trato respetuoso y educado.

5

Percepción atenta de lo que otro comunica, verbal o no verbal.

6

Capacidad de actuar antes de que sea necesario para evitar incidentes.

7

Resultado que resuelve una dificultad planteada por el usuario.

8

Comprobación y continuidad para asegurar cumplimiento de lo acordado.

7
3
6
2
1
4
5
8
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