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Gestión de Mantenimiento Trílago

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Gestión de Mantenimiento Trílago

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About this activity

Flujos, tipos y prioridades

Created by

SEBASTIAN ALFREDO OYOLA MARTINEZ
SEBASTIAN ALFREDO OYOLA MARTINEZ
Colombia

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Gestión de Mantenimiento Trílago
 

Gestión de Mantenimiento TrílagoOnline version

Flujos, tipos y prioridades

by SEBASTIAN ALFREDO OYOLA MARTINEZ
1

El flujo de direccionamiento incluye asignación al líder de mantenimiento.

2

En TopDesk debo subir los tikets de TI

3

Existen tipos de mantenimiento Correctivo y Preventivo.

4

La sesión puede iniciarse con credenciales de un usuario externo no corporativo.

5

Los Tikets de compras los subo por trilogo

6

Mi regional debe gestionar mis tikets desde el aplicativo

7

El tipo de mantenimiento siempre es Correctivo, nunca Preventivo.

8

La sesión debe iniciarse con el correo corporativo y la contraseña del sistema.

9

En el reporte de ticket se debe seleccionar la opción Nuevo ticket.

10

En TRILOGO solo puedo subir tikets para cambio de tapiceria

11

Trílago es un software de gestión de mantenimiento en la nube para órdenes de servicio.

12

La prioridad Baja implica el cierre inmediato de la sede.

13

Solo debo adjuntar una foto en un reporte de maquinaria

14

El proveedor puede ejecutar la tarea sin cotización previa.

15

Si tengo una emergencia que requiere tiket, debo informar al gerente regional

 
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