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Froggy Jumps
Froggy Jumps

Manual de atencion y comunicacion

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Manual de atencion y comunicacion

Froggy Jumps

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About this activity

Es un recorrido por conceptos ya adquiridos como estrategia de formacion continua

Created by

FLOR ANGELA
FLOR ANGELA
Colombia

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Manual de atencion y comunicacion
 

Froggy Jumps

Manual de atencion y comunicacionOnline version

Es un recorrido por conceptos ya adquiridos como estrategia de formacion continua

by FLOR ANGELA
1

Estás atendiendo a un usuario molesto que habla fuerte. ¿Qué deberías hacer primero?

2

Un usuario no entiende lo que le explicaste. ¿Qué estrategia del manual deberías usar?

3

¿Por qué es importante evitar hacer juicios sobre lo que dice un usuario?

4

¿Qué tipo de lenguaje debes usar siempre en la atención?

5

¿Qué significa atender con enfoque diferencial?

6

¿Cuál es el objetivo principal de este manual en la atención al usuario?

7

Porque orienta la práctica profesional desde la ética, la comunicación y el enfoque diferencial, garantizando una atención responsable a niños con discapacidad.

8

Cuando hablamos de comunicación y transparencia nos referimos a:

9

El compromiso y la responsabilidad son valores que no pueden faltar porque

10

La diferencia entre responsabilidad y compromiso dentro del ámbito de rehabilitación infantil es:

 
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