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Froggy Jumps
Froggy Jumps

Evaluación

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Evaluación

Froggy Jumps

Played 23
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About this activity

Recuerden realizar la evaluación sin ver sus apuntes

Created by

Laura Useche
Laura Useche
Colombia

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Evaluación
 

Froggy Jumps

EvaluaciónOnline version

Recuerden realizar la evaluación sin ver sus apuntes

by Laura Useche
1

¿Cual es la información del producto?

2

¿Cuáles son las preguntas para la perfilacion?

3

¿Cuando debo hacer la AE

4

¿Cómo se califica en calidad?

5

¿Para que sirve las preguntas asertivas

6

¿Cual es el aplicativo del Banco

7

¿cuántos puntos tiene el modelo de llamada?

8

Cuántos puntos tiene la matriz de calidad?

9

¿Cada cuanto se realiza el script regulatorio?

10

Cómo se maneja la comunicacion

11

Como es la presentación?

12

¿Con qué frase se debe iniciar?

13

¿Al brindar una alternativa qué debo hacer?

14

Cómo se inicia la jerarquia

15

¿Qué escribo se indica en la apertura?

16

¿Cada cuanto se pregunta la razón de no pago?

17

Seleccione la manera correcta de dirigirse al cliente

18

Cada cuanto debo retomar al cliente

19

Cómo se realiza cierre de S7

20

Cuál de los siguientes no se califica en calidad

 
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