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Fraudes y transacciones: Ley 20.009

Froggy Jumps

Played 2

About this activity

Derechos y pasos ante fraude

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Chile

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Fraudes y transacciones: Ley 20.009
 

Froggy Jumps

Fraudes y transacciones: Ley 20.009Online version

Derechos y pasos ante fraude

by miriam
1

¿A qué instrumentos se aplica la Ley 20.009?

2

¿Qué se entiende por una transacción electrónica?

3

Qué hacer ante extravío, hurto, robo o fraude

4

¿Qué debe hacer la entidad financiera tras recibir el aviso?

5

Qué comprobante debe enviar la entidad tras el aviso

6

Plazo para presentar reclamo desde el aviso

7

Qué se debe suscribir para hacer efectiva la reclamación

8

Ante quiénes puede hacerse la denuncia de fraude

9

Plazo para reclamar si se desconoce fraude

10

Qué pasa si hay dolo o culpa grave del usuario

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