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1

If the dealer needs to reset a customer ? s password or help them regain access to the app , they go to .

2

If the dealer needs to review arming , disarming , or alarm events from the past , they go to the .

3

If the dealer needs to change the sensor group of a particular device , they go to .

4

If the dealer needs to confirm which devices have SAM ( Sensor Activity Monitoring ) enabled , they go to .

5

If the dealer needs to verify the signal strength and registration time for the cellular connection , they go to .

6

If the dealer needs to adjust which services or features are enabled for the account , they go to .

7

If the dealer needs to remotely test communication and the overall system health , they go to .

8

If the dealer needs to update central station details including signals forwarded , they go to .

9

If the dealer needs to check active system trouble conditions like low battery or communication failures , including start / end dates , they go to .

10

If the dealer needs to send a command for example to request signal strength or panel firmware , they go to the .

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