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Froggy Jumps
Froggy Jumps

Ruleta de Atención al Cliente

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Ruleta de Atención al Cliente

Froggy Jumps

Played 9
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About this activity

Conceptos clave de atención al cliente

Created by

Elmer Pérez
Elmer Pérez
El Salvador

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Ruleta de Atención al Cliente
 

Froggy Jumps

Ruleta de Atención al ClienteOnline version

Conceptos clave de atención al cliente

by Elmer Pérez
1

Trato cortés y afectuoso hacia el cliente durante la interacción. ¿Qué palabra es?

2

Presentación cordial y atenta que hace sentir cómodo al cliente desde el inicio. ¿Qué palabra es?

3

Comunicación que evita ambigüedades y facilita la comprensión. ¿Qué palabra es?

4

Articulación y pronunciación clara para que el cliente entienda cada idea. ¿Qué palabra es?

5

Atención consciente a lo que expresa el cliente para comprender sus necesidades. ¿Qué palabra es?

6

Retroalimentación constructiva que guía mejoras tras una interacción. ¿Qué palabra es?

7

Organización eficaz de reclamaciones o solicitudes para resolverlas. ¿Qué palabra es?

8

Brindar información real y transparente. ¿Qué palabra es?

9

Mostrar atención genuina por las necesidades del cliente. ¿Qué palabra es?

10

Tratamiento equitativo y respetuoso hacia todas las consultas. ¿Qué palabra es?

 
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