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Crossword Puzzle
Crossword Puzzle

Desing Thinking: Empatía

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Desing Thinking: Empatía

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About this activity

Enfocada en comprender profundamente las necesidades, emociones y motivaciones de los usuarios

Created by

Angela Garcia
Angela Garcia
Ecuador

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Desing Thinking: Empatía
 

Crossword Puzzle

Desing Thinking: EmpatíaOnline version

Enfocada en comprender profundamente las necesidades, emociones y motivaciones de los usuarios

by Angela Garcia
1

Capacidad de comprender profundamente emociones, pensamientos y experiencias de otras personas

2

Técnica clave que implica analizar directamente el comportamiento real sin intervenir

3

Carencias o problemas que motivan la búsqueda de soluciones

4

Forma en que actúan las personas frente a situaciones específicas

5

Factores internos que impulsan las acciones del usuario

6

Emociones negativas o dificultades que experimenta el usuario

7

Conjunto de vivencias que una persona tiene al interactuar con un producto o servicio

8

Persona final que utiliza o se beneficiará del producto o servicio

9

Conversación dirigida para recolectar historias, opiniones y emociones del usuario

10

Relación dinámica entre el usuario y su entorno o sistema

11

Interpretación subjetiva que el usuario tiene de su entorno o experiencia

8
5
2
6
4
9
11
10
3
7
1
 
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