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Froggy Jumps
Froggy Jumps

Atención al pasajero en transporte turístico

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Atención al pasajero en transporte turístico

Froggy Jumps

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About this activity

Quiz sobre atención integral al pasajero

Created by

Deimy Teresa
Deimy Teresa
Dominican Republic

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Atención al pasajero en transporte turístico
 

Froggy Jumps

Atención al pasajero en transporte turísticoOnline version

Quiz sobre atención integral al pasajero

by Deimy Teresa
1

¿Qué es la atención al pasajero en transporte turístico?

2

¿Qué se busca con la atención oportuna?

3

¿Qué abarca la atención integral al pasajero?

4

¿Qué actividad favorece la escucha activa en el juego de roles?

5

¿Qué implica la comunicación eficaz?

6

¿Qué se practica en la Actividad 2, “Traduciendo el mensaje”?

7

¿Qué incluye primeros auxilios básicos?

8

¿Qué medio de seguridad se utiliza ante una emergencia?

9

¿Qué se debe hacer ante una caída de un pasajero al bajarse?

10

¿Qué debe hacer el personal en el cierre ante quejas?

 
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