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Crossword Puzzle
Crossword Puzzle

Crucigrama Factor humano y CRM

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Crucigrama Factor humano y CRM

Crossword Puzzle

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About this activity

Repaso de algunos conceptos del tema Factores humanos y CRM

Created by

BEATRIZ MEJIA
BEATRIZ MEJIA
Mexico

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Crucigrama Factor humano y CRM
 

Crossword Puzzle

Crucigrama Factor humano y CRMOnline version

Repaso de algunos conceptos del tema Factores humanos y CRM

by BEATRIZ MEJIA
1

Ciencia que estudia cómo se transmiten los rasgos biológicos de padres a hijos a través de los genes

2

Intensidad con la que las personas sientes sus emociones

3

Conjunto de rasgos psicológicos, emociones y comportamientos que nos hacen únicos y que se mantienen relativamente estables a lo largo del tiempo

4

Grupo social básico creado por vínculos de parentesco, ya sean de sangre (biológicos), legales (como el matrimonio o la adopción) o de afinidad

5

Es la parte de la personalidad que nace contigo y que determina cómo reaccionas de manera instintiva ante el entorno.

6

Es la parte de tu personalidad que se construye y se aprende, es el resultado de tus experiencias, la educación que recibiste, tus hábitos y el entorno en el que creciste.

7

Impulso interno o externo que mueve a una persona a actuar para alcanzar una meta o satisfacer una necesidad

8

Capacidad que tiene una persona para adaptarse y superar situaciones adversas, traumas o fuentes de estrés significativas

9

Interpretación consciente que hacemos de las emociones.

10

Acción o decisión humana que se desvía de lo esperado, resultando en una consecuencia no deseada o en el fracaso para alcanzar un objetivo

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