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Froggy Jumps
Froggy Jumps

Actitudes para la Calidad Total

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Actitudes para la Calidad Total

Froggy Jumps

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About this activity

Actitudes que impulsan el cambio

Created by

Rebeca Salazar Almeida
Rebeca Salazar Almeida
Mexico

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Actitudes para la Calidad Total
 

Froggy Jumps

Actitudes para la Calidad TotalOnline version

Actitudes que impulsan el cambio

by Rebeca Salazar Almeida
1

Todos los miembros de la organización deben involucrarse, desde directivos hasta operativos.

2

El cliente define la calidad. Se debe comprender y anticipar sus necesidades.

3

Siempre se puede mejorar, aunque el proceso funcione bien.

4

La calidad no es responsabilidad individual, sino colectiva.

5

Es mejor evitar errores que corregirlos después.

6

La calidad total no es operativa únicamente, ¿es?

7

Se establecen objetivos claros de calidad a largo plazo.

8

Se analizan y optimizan los procesos, no solo los resultados.

9

¿Qué actitud evita la complacencia ante errores?

10

¿Qué actitud representa prácticas éticas para la calidad?

 
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